Quality Assurance

The goal of our company is to achieve full satisfaction of our customers, by assuring that our products and services are of high and quarantined quality with regard to safety, properties of use, efficacy and reliability, and by ensuring that our products and services are made available to them in due time, as well as by offering our products at a lowest possible price.

The management of our firm is fully committed to supporting all necessary measures in order to reach the set goal.

Quality Assurance at our firm comprises the totality of all measures destined to achieve this aim, taking into account

• The needs of our customers,
• The relevant legal regulations,
• The state of the art, and the benefits of modern technology
• The Group’s own standards.

Quality Assurance is the duty of all functions of our company, of those in position of responsibility at all levels and, ultimately, of every employee.

The management makes sure that the Quality Policy of the firm and the principles for Quality Assurance are understood, applied and supported by all employees.

Planning, supervision and improvement of the Quality Assurance System is primarily and independently under the responsibility of the Quality Assurance Department, which has the duty and authority to identify quality problems, to require corrections and to follow-up corrective actions.

Responsibility of the Quality Assurance Function:

The Quality Assurance Department is independent from other functions such as Purchasing, Production, Marketing and related functions. It has the main responsibility of ensuring that the required Quality Assurance measures are implemented at all levels of manufacturing, storage and distribution, and all Quality Assurance objectives are consistently achieved.